4.12.2008

Oh! No TV

The cable box is out in our bedroom while the other cable boxes in the house are all working. I called Comcast and they tried to fix it over the phone by sending a signal to the cable box to reset it. Too bad it did not work. They said that they will send a technician on Monday to fix the box. I opted to exchange the cable box at our local Comcast office since it is near Amber's school.

Right now I am awaiting the results of the bidding at Ebay. 10 minutes to go, I hope I win! :)

One good thing about this cable box fiasco is I discovered that one of my favorite station in the San Francisco Bay Area has online streaming. I can now listen to KBLX (light rock). My other favorite SF Bay Area station is KKSF (contemporary jazz). I miss California, I have lived there for 11 years. Lots of memories, mainly good ones and just a couple of sad memories. All my family and relatives live in CA, I am the only one here in the East coast. *sigh*

Three minutes left on the bidding, am still the highest bidder...fingers crossed!

Grrrr, somebody outbid me on the last minute!

Just checked my email and found out that I was offered a second chance by another seller. I had bid on his item but was outbid earlier. I'll take him up on his offer. It worked out well since I will end up paying less $ than if I won the item earlier. All's well that ends well. :)

Have a good night!

2 comments:

  1. I am sorry to learn that you are having problems with our service.

    I work for Comcast and I will be happy to offer my assistance. Please feel free to contact me if you still need assistance on this.

    Sincerely,

    Mark C.
    Comcast Executive Offices
    We_Can_Help@cable.comcast.com

    ReplyDelete
  2. Dear Mr. C.,

    Thanks for your comment. We exchanged the cable box and got a tiny cable box (just a little bigger than a radar detector). Cable in the bedroom is ok now but it seems that we have a new problem. When we want to go to another channel (e.g. channel 5 to channel 241) pressing the numbers on the remote does not work. We need to go to the guide then scroll (pressing page+ or -) to get to the right channel. Pressing the channel button does not work either. We had the old remote that came with the first cable box. The person in the Comcast office told my husband that it should work.
    What do you suggest?

    It seems there aren't a lot of extra cable boxes. We had to go to another office (Fairhaven) since the one in New Bedford is out of cable boxes.

    ReplyDelete

Thank you for taking the time to comment. :o)